Why proximity matters
A process diagram rarely captures every exception. Working with the people who own the task helps reveal missing information, approval steps and practical constraints before implementation.
What should a pilot establish?
Agree a baseline, a small scope and a way to judge the result. For example, a document workflow might measure the time needed to produce a reviewed draft, alongside the corrections it requires.
Where can I learn this approach?
The AI consulting intensive develops discovery, scoping and delivery planning skills for practitioners and consultants.
Nuvesta editorial draft · Prepared for review by Ts. Dr. Chan Ler-Kuan.